Permanent

Product Support Engineer (Mechanical)

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Matchtech

Job Description

Our client, a growing organisation within the defence and security manufacturing sector, is seeking a Product Support Engineer (Mechanical) to join its Production Engineering function on a permanent basis. The role will support products throughout their lifecycle, helping to improve reliability, quality, cost and performance across a complex manufacturing environment.Key Responsibilities:Investigate complex technical and manufacturing issues, using data analysis and root-cause investigation to identify effective solutionsImprove product reliability, performance and service life through practical engineering improvementsSupport cost reduction and manufacturing efficiency initiativesProvide engineering support for new product introduction and product development activitiesManage engineering changes, technical requests and product support documentationWork with Engineering, Operations, Quality, Supply Chain, Project Delivery and Customer Support teamsTranslate customer feedback into product and process improvementsPrepare technical information and represent Product Support at engineering and project review meetingsJob Requirements:Experience in product support, design, manufacturing or production engineeringDegree-level qualification in Electrical Engineering, Manufacturing Engineering or a related discipline, or equivalent practical experienceExperience working within a complex manufacturing environment, preferably in the defence and security sectorStrong technical analysis, ..... full job details .....