Contract

Service Designer

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eTeam Workforce Limited

Job Description

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. DescriptionJob Title: Digital - Service Designer - One Login for GovernmentDuration: 6 monthsLocation: Telford with 2 days/week in officeClearance Required: BPSSPay Rate: £492 per day all inc.(PAYE through FCSA Umbrella) Job Description: One Login are looking for a Service Designer to support the many phases of work we currently have (Phase1A, Phase1B andamp; Phase2) to accelerate the delivery of the work. The work will include shaping and helping to deliver New Organisations, Verification, Converting Orgs to Individuals, Existing Users, Intermediaries, Multiple Roles and Complex Agents, plus Onboarding andamp; Migration. Activities will include Research users and journeys, understand business needs, explore the current service, identify constraints, review dependencies are work closely with stakeholders. Creating clear problem statements, refined scope, assumptions, documented user needs, options on how to address problems and support to feed into an end of discovery report. We''re looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building ..... full job details .....