Parts Advisor

Spare Parts AdvisorFull-time Monday-Friday 40 hours per weekAre you experienced in spare parts, ideally within the automotive, machinery or engineering sector, and enjoy helping customers find the right solutions?We''re looking for a proactive, customer-focused Spare Parts Advisor to join an established and supportive team.This is a varied role combining customer service, technical parts identification, sales administration and supplier liaison. You''ll be responsible for identifying, sourcing and supplying the correct parts and accessories, ensuring customers receive an efficient and professional service.Working closely with customers, service technicians, workshop colleagues and suppliers, you''ll play an important part in keeping equipment operational and ensuring parts are available when needed.The RoleYour responsibilities will include:Providing professional parts support to external customers and internal departments, accurately identifying and supplying their requirements.Responding to customer enquiries and recommending suitable parts solutions, including advising on pricing, availability, lead times and alternatives.Working closely with service technicians, service administrators and workshop colleagues to ensure parts are available for servicing, maintenance and repair work.Identifying parts using manufacturer catalogues, technical drawings, electronic parts systems and supplier resources.Preparing and processing customer quotations, sales orders, returns, credits ..... full job details .....