Senior Sales Support EMEA

Nordson Test and Inspection, a global leader in world-class metrology equipment and inspection systems, is seeking a highly motivated and talented Senior Sales Support EMEA to join our team in Aylesbury, United Kingdom. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.Summary of the RoleAs Senior Sales Support, EMEA, you will provide commercial, operational, and service administration support to the regional sales organization. You will support strategic customer accounts, manage service contract activities, coordinate complex quotations and order processes, maintain business systems and reporting tools, and act as a key contact for customer escalations. Working closely with Sales, Service, Operations, Finance, and Sales Administration teams, you will help deliver an exceptional customer experience while supporting efficient business operations throughout the EMEA region.As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.Role and ResponsibilitiesProvide commercial and operational support for Top Customers, Selected Top Customer will be supported GloballyAct as the primary point of contact for customer escalation and service exceptions.Administer and manage EMEA Service Level Agreement (SLA) contracts including renewals, invoicing support and contract compliance.Provide ..... full job details .....