Job Description
Aftersales Administrator Location - Park Gate Salary - from £30,000/annum (salary dependent on experience) Hours: Fully office based - Monday to Thursday 8:00am-5:30pm and Friday 8:00am-3:00pm Are you a strong administrator/coordinator who can work autonomously and as part of a team? Do you have excellent attention to detail and strong organisational skills? Our client is seeking an Aftersales Administrator to support their team to ensure a premium level service for their clients. The role would suit someone who has technical knowledge and strong administrative, logistics and order processing experience. Benefits Private pension Life Insurance 25 days holidays plus bank holidays Responsibilities Aftersales and Technical Administration Log, track, and maintain incoming support, warranty, and spare-parts requests to ensure service levels are consistently met. Prepare accurate quotations, costings, and invoices for parts relating to warranty service and spare packages. Develop strong relationships with all departments to proactively gather information to support the Aftersales Engineer and follow through from enquiry to completion. Consistently maintain ERP and CRM systems and update accurately with the support of the procurement team. Coordinate shipping, delivery, and customs documentation for parts and equipment. Assist in producing post-visit reports, documentation packs, and follow-up recommendations. Client Communication and Coordination Work closely with the ..... full job details .....