Account Manager

Account Manager Permanent 29K- 30K basic plus commissionLloyd Recruitment Services is delighted to be working with a leading company near Hailsham, who are looking to recruit an Account Manager to join their team.Managing an allocated customer portfolio, you''ll build strong relationships, retain and grow existing business, and identify new sales opportunities. Working closely with the wider team, you''ll play a key role in driving revenue and delivering excellent customer service.Key Duties of the Account ManagerManage and develop an allocated portfolio of customer accounts, building strong, long-term relationships.Handle incoming customer enquiries, orders and quotation requests via email and telephone.Prepare accurate quotations and recommend suitable products and solutions to meet customer requirements.Respond to customer enquiries and quotations promptly, aiming for a one-hour turnaround.Proactively contact existing and prospective customers to generate new business and increase sales.Identify opportunities to upsell, cross-sell and maximise customer spend across allocated accounts.Re-engage with dormant and low-spending customers to encourage repeat business and strengthen relationships.Work towards and exceed individual sales targets, while contributing to wider team objectives.Resolve customer queries and coordinate any issues relating to pricing, deliveries, products or services.Liaise with internal departments to ensure a smooth and efficient customer ..... full job details .....