Gateway Coordinator

Air freight Coordinator

Heathrow Area | Full Time | Freight Forwarding & Logistics

Competitive salary

Join a Global Logistics Leader

Are you an experienced freight forwarding professional looking for your next challenge? Do you thrive in a fast-paced logistics environment where accuracy, customer service and operational excellence are key?

Hawk 3 Talent Solutions are recruiting for a Air Freight Coordinator to join a highly successful international freight forwarding organisation. This is an excellent opportunity to become part of a dynamic team responsible for managing the smooth and efficient movement of import and export freight through a busy gateway operation.

The Role

As a Gateway Coordinator, you will play a vital role in ensuring shipments move seamlessly through the supply chain whilst maintaining the highest standards of compliance, security and customer service.

Key responsibilities include:

• Coordinating collections and deliveries to and from airlines within required timescales.
• Managing the flow of inbound and outbound consignments with a focus on accuracy, security and efficiency.
• Producing customs reports and ensuring compliance with customs procedures.
• Raising records within ETSF and discharging T1 entries.
• Maintaining accurate shipment data within internal operating systems.
• Resolving customer and supplier queries professionally and efficiently.
• Supporting invoicing, job costing, milestone updates and operational reporting.
• Working closely with internal departments, customers, suppliers and transport providers.
• Following strict SOPs, KPIs and regulatory requirements.
• Building and maintaining strong customer and supplier relationships.

About You

We are looking for a proactive and organised individual with previous experience within the freight forwarding industry who can work effectively both independently and as part of a team.

You will ideally have:

• Previous experience within Freight Forwarding.
• Knowledge of import and export procedures.
• Understanding of HMRC, DfT/CAA and IATA regulations.
• Experience within gateway, consolidation or airline operations advantageous.
• Strong IT skills, including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Strong attention to detail and organisational skills.
• The ability to prioritise workload and meet deadlines in a fast-paced environment.
• A professional and customer-focused approach.

What We''re Looking For

• Strong problem-solving abilities.
• Excellent relationship-building skills.
• Self-motivated and enthusiastic attitude.
• Commitment to continuous professional development.
• Reliable team player with a methodical approach to work.
• Ability to remain calm and effective under pressure.

Why Apply?

This is an exciting opportunity to join a globally recognised logistics operation where you can further develop your career within freight forwarding and international supply chain management. You''ll be part of a professional and supportive team with excellent long-term career prospects.

Interested? Apply today through Hawk 3 Talent Solutions to find out more.

Apply today through Hawk 3 Talent Solutions for immediate consideration

Closing date is 10.12.2026. Please note this could change subject to suitable applications.

If you would like to apply for the role of Air Freight Coordinator, then please email your CV to (url removed)

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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