Administration Officer - Ballymena (23rd Nov)

We are currently recruiting for AO''s for our client based in Ballymena - DWP Ballymena RSD LEAP The successful candidates will be required to start once the vetting paperwork and ANI completed. Start date: 23rd NovemberRate of pay: £13.75phDuration: 51 weeks possible extLocation: Ballymena Service CentreHours of work: Post is based on an 8am to 8pm working pattern Monday - Friday and a requirement to work every fourth Saturday 9am - 5pm. Jobholder will be required to work on a variety of patterns between 8am and 8pm. Job Duties:Working within the Department of Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role is a full time telephony within State Pension. Full Training will be provided. Main Duties and essential skills may include, while not limited to;Excellent customer service skills;Strong call handling attributes;Effective verbal and written communication skills;Ability to build rapport with colleagues and customers;Ability to work within and contribute to a team environment;Ability to work accurately within a specific deadlines and to achieve relevant targets;Basic IT skills / computer literacy with an aptitude for learning new systems;Organised with good time management skills;Excellent interpersonal skills;Excellent work ethic with desire to personally develop; andExcellent attendance and time keeping.These roles are full time, shift work and office based. All training will be ..... full job details .....