Scheduler

Job Title: Repairs Scheduler / Workforce Planner (Social Housing)Location: Didsbury or Oldham (Office-based)Start Date: 23rd NovemberContract Type: Temporary (3 6 Months, initially covering long-term sickness - could go PERM)Hours: 35 hours per week (Monday to Friday, 8:30 am 4:30 pm)PAYE Hrly Rate - £14.79 plus holiday pay About the Role We are looking for an experienced Repairs Scheduler / Workforce Planner to join a busy property services team on a temporary basis. Based out of the Head Office in either Didsbury or Oldham, you will act as a Service Controller, managing diaries, allocating day-to-day reactive repairs to trades operatives, and ensuring an efficient, customer-focused service. All IT equipment (computer and phone) will be supplied. Key ResponsibilitiesResource and Diary Management: Plan, schedule, and allocate day-to-day reactive repairs and maintenance jobs to trade operatives using job management software.Customer and Operative Communication: Act as the main point of contact for residents, tradespeople, senior leadership, and key stakeholders to resolve scheduling issues and keep appointments on track.Problem Solving and Decision Making: Dynamically manage diaries to handle emergencies, cancellations, and delays, ensuring optimal productivity and minimal travel times for operatives.System and Data Management: Maintain accurate job records, update repair statuses, and use Microsoft Excel to track workloads and performance.Skills and Experience ..... full job details .....