Job Description
Customer Service Assistant - Email andamp; Live Chat
£13.80 per hour | Monday to Friday | 40 hours per week | Motherwell
12-Week Initial Contract | Potential for Extension
Are you confident communicating with customers and enjoy providing a friendly, professional service£
We are currently recruiting Customer Service Assistants to join an established client based in Motherwell.
This is an excellent opportunity for someone with strong communication skills and a customer-focused attitude. Previous customer service experience is beneficial but not essential, as full training and ongoing support will be provided.
The Role
As a Customer Service Assistant, you will be responsible for supporting customers through email and live webchat, ensuring every interaction is handled professionally and efficiently.
Your key responsibilities will include:
- Responding to customer enquiries via email and live webchat
- Providing friendly, professional and efficient customer support
- Handling and resolving customer queries accurately and promptly
- Working towards individual performance and customer service targets
- Maintaining a high standard of written communication
- Ensuring accuracy and attention to detail across all customer interactions
- Delivering a positive customer experience every time
About You
We are looking for people who are:
- Confident communicators with excellent written and verbal skills
- Customer-focused and professional
- Highly organised with strong attention to detail
- Comfortable working in a busy, fast-paced environment
- Able to work towards targets and deadlines
- Quick to learn and confident taking on new information
- Positive, reliable and willing to develop their skills
Previous customer service experience is beneficial but not essential.
What''s on Offer£
- £13.80 per hour
- 40 hours per week
- Monday to Friday working
- No weekend work
- Rotating shifts between 08:30 and 17:30
- 12-week initial contract with potential for extension
- Full training and ongoing support
- Weekly pay
- Valuable experience with an established employer
- Friendly and supportive working environment
Interested£
If you''re looking for an opportunity to build your customer service experience within a supportive team, we''d love to hear from you. Apply today to take the next step in your career.
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you''re a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.
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