Resident Liaison Officer

Resident Liaison Officer (RLO) External WorksLocation: Portsmouth and SouthamptonSalary: £20-22ph Contract: Temp Until January Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team in Portsmouth and Southampton, working on an external works programme.This is a fantastic opportunity for an experienced RLO looking to join an established team, working closely with residents, site teams and the client to ensure works are communicated effectively and delivered with minimal disruption.Key Responsibilities Act as the main point of contact for residents throughout the internal and external works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents where required. Keep residents informed of progress, upcoming works and any changes to the programme. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. ..... full job details .....