Operations coordinator

Operations CoordinatorWe''re recruiting for a leading technology services business. This is an exciting opportunity to join their Central Operations team, supporting a range of operational activities that help deliver critical IT and network services to customers across the UK. This role would suit someone with experience in operations, service coordination, customer support, contract administration, logistics, inventory management, service delivery, or technical administration. The Role As a Central Operations Coordinator, you''ll play a key part in ensuring operational processes run smoothly across the business.Key responsibilities will include:Managing support contract renewals and quotation processesCoordinating inventory, spares and RMA (Return Material Authorisation) activitiesMaintaining customer contract and service desk recordsManaging the Basingstoke depot and stock inventoryLiaising with suppliers, couriers and field engineering teamsProducing operational and service performance reportsSupporting customer account administration and service delivery activitiesAssisting with vendor registrations and product updatesSupporting day-to-day operational requirements across the wider team You will also have:Strong organisational and multitasking skillsExcellent attention to detailConfident communication and stakeholder management abilitiesA proactive and customer-focused approachGood Microsoft Office skills, particularly ExcelExperience using CRM, ticketing or service ..... full job details .....