Care and Operations Assistant

Care and Operations Assistant Location: CamelfordSalary: £13.80-£14.25 per hourAt Hartley home care we are dedicated to empowering individuals to live safely, independently, and with dignity in their own homes. Our community care team delivers person-centred supportWe are looking for a Care and Operations Assistant who can combine hands-on community care experience with vital coordination and administrative support for our daily operations.The RoleThis dual-role position splits your time between supporting clients in the community and helping our office/field operations run smoothly. You will be a vital bridge between our care staff, clients'' families, and management.Key ResponsibilitiesCommunity Care (approx. 50%): Provide compassionate, person-centred personal care, washing, dressing, and medication support to clients in their own homes.Assist with meal preparation, social calls, and companionship to maintain client independence.Observe and report any changes in a client s health, well-being, or home environment to senior staff. Operations and Coordination (approx. 50%): Act as a first point of contact for incoming telephone and email enquiries from clients, families, and healthcare professionals.Assist with staff scheduling, roster updates, and visit tracking using our care management system.Help maintain accurate, up-to-date digital and written care records in compliance with CQC/regulatory standards.Support onboarding admin, equipment/PPE tracking, and general office ..... full job details .....