Clerical Officer (Newtownabbey)

Honeycomb is delighted to be working with a large public sector organisation to recruit a Clerical Officer within an Environmental Health team. This role offers an immediate start and is based in Newtownabbey. The role offers between 30 and 37 hours per week.The RoleThe Clerical Officer will provide a comprehensive range of administrative and clerical support, assisting with daily operations, customer enquiries, licensing processes, financial transactions and record management. This is a varied role requiring excellent communication, organisational and IT skills, a high level of accuracy and the ability to work flexibly as part of a busy team.Key ResponsibilitiesProvide comprehensive clerical and administrative support to the Environmental Health Department.Respond to telephone calls, emails and enquiries from members of the public, businesses and external organisations.Deliver excellent customer service, handling queries and complaints professionally and efficiently.Process applications, payments and refunds for various Council licensing services, including dog, entertainment and petroleum licences.Maintain accurate electronic records, databases, filing systems and statutory documentation.Prepare correspondence, reports, meeting minutes and other administrative documents using Microsoft Office.Organise meetings, book rooms and equipment, and coordinate training courses and related administration.Handle cash, cheque and card payments, ensuring accurate recording, ..... full job details .....