Assistant Director of Operations (Housing and Support)

Please note this role can be undertaken nationally from any location. The Opportunity: Avalon is delighted to be partnering exclusively with Riverside to recruit an inspirational, high-performing Assistant Director of Operations (Housing and Support) on a permanent basis. Operating on a hybrid working model from anywhere in the UK, this pivotal senior role takes responsibility for managing a national team of senior operating managers across supported housing, mental health, homelessness, floating support, street-based, and retirement living services. Reporting directly to the Director of Operations at Riverside, you will play a central role in driving customer-first operational delivery, improving operating margins, and leading a major operational integration plan across the Care and Support division. This permanent post offers significant executive scope to shape long-term service models, ensure robust financial viability, and maintain rigorous standards of tenancy management and safeguarding. Key Duties: Lead and inspire a national team of senior operating managers across supported housing, retirement living, and community outreach services. Execute the operational integration plan across Riverside Housing''s Care and Support services, embedding best practice and shaping a single, unified operational function. Drive financial viability and improve operating margins by maximising income, eliminating cash leakage from empty homes/arrears, and enforcing budget controls. ..... full job details .....