Permanent

Claims Handler

cLogo
Red Recruitment

Job Description

Claims Handler

Red Recruitment is recruiting a Claims Handler to join a growing team in Bristol, providing claims management services.

This is an excellent opportunity for someone with previous claims handling experience and strong technical knowledge to join a supportive and collaborative team.

Benefits and Package for a Claims Handler:

  • Salary: Competitive, depending on experience

  • Location: Bristol, with occasional travel to London

  • Supportive, inclusive and collaborative working environment

  • Working for a large and highly respected firm

  • Workplace pension

  • Generous annual leave allowance

Key Responsibilities of a Claims Handler:

  • Manage a caseload of professional indemnity claims from initial notification through to resolution

  • Review policy coverage, investigate claims and assess their merits and potential value

  • Support insured professionals in responding appropriately to complaints and claims

  • Negotiate settlements within delegated authority limits, ensuring fair and commercially sound outcomes

  • Proactively manage claims to avoid unnecessary litigation and control costs

  • Maintain accurate and complete records on the electronic case management system

  • Prepare reports for insurers and support monthly and ad hoc reporting requirements

  • Meet internal and insurer service standards, KPIs and quality assurance requirements

  • Apply insurers'' reserving policies and identify trends or risks requiring escalation

  • Build effective relationships with insurers, insured professionals and external suppliers

Key Skills and Experience of a Claims Handler:

  • Previous claims handling experience with a strong grounding in technical claims knowledge

  • Excellent communication and relationship-building skills

  • Strong organisational skills, with the ability to manage a caseload and meet deadlines

  • A proactive and commercially aware approach to resolving claims

  • Excellent attention to detail and a commitment to maintaining accurate records

  • Ability to work collaboratively within a supportive team

  • Commitment to professional development and keeping industry knowledge up to date

If you have relevant claims handling experience and are interested in this opportunity, please apply now!

Red Recruitment (Agency)