Chief Customer Officer

Chief Customer OfficerExecutive Board UK Zachary Daniels is partnering exclusively with a much-loved Womenswear fashion brand on the appointment of a Chief Customer Officer. The opportunityReporting to the CEO and sitting on the Executive Board, you will own the brand''s product, brand and customer strategy across every channel: retail, online, wholesale and international partners. It is a rare chance to lead both the creative and commercial sides of a brand, protecting what makes it special while driving sustainable growth in the UK and overseas.What you''ll leadEnd-to-end product and category strategy, from trend and innovation through to range delivery and the product calendarBrand, marketing, content, PR and creative, including collaborations, partnerships and ambassador relationshipsCustomer experience and trading strategy, balancing short-term performance with long-term brand healthFull PandL accountability for sales, margin, full-price sell-through and marketing ROIA high-performing Product and Marketing organisation, with use of data, technology and AI to improve speed to marketWhat you''ll bringExecutive-level leadership in UK and international fashion retailA track record of leading Product and Marketing functions to both commercial and creative successExperience driving transformation and leading teams through changeStrong grounding in data-led digital marketing, PR, content and ..... full job details .....