Job Description
1st Line IT Support Engineer (Apprentice) Location: Burton Latimer, NorthamptonshireSalary: Competitive, dependent on experienceHours: Monday to Friday, 40 hours per week, with flexible working hours between 7:00am and 6:00pmContract: Fixed-term, including a Level 3 Information Communication Technician (ICT) apprenticeshipBenefits: 24 days annual leave plus bank holidays, pension and training and development opportunitiesThe Opportunity Interaction Recruitment are recruiting on behalf of an established, family-owned business for a 1st Line IT Support Engineer to join their IT team at their head office in Burton Latimer.This is an excellent opportunity for someone with experience in IT support or a service desk environment who is looking to develop their technical skills while working towards a Level 3 Information Communication Technician (ICT) apprenticeship.You will act as the first point of contact for IT queries and technical issues, providing support to both office-based and remote users across the business. Working alongside the wider IT team, you will troubleshoot everyday technical problems, manage support tickets, assist with user accounts and devices, and ensure colleagues receive a professional and efficient service.The role will provide exposure to a broad range of IT systems and technologies, making it ideal for someone looking to build their technical knowledge and progress their career in IT.Key Responsibilities Provide first-line IT support to users via ..... full job details .....