Job title

Director Global SME Specialist Sales Alternative Distribution Europe

— MastercardOverview

Mastercard is a technology company in the global payments space. We connect consumers, financial institutions, merchants, governments, and businesses worldwide, enabling them to use electronic forms of payment instead of cash and checks. We use technology and data-driven insights to make electronic payments more convenient, secure, and efficient for people everywhere.Our business has a global reach—extending to more than 210 countries and territories—and continues to experience growth in a world where 85% of retail transactions are still made in cash and checks. Micro, Small, and Medium Businesses (SMEs) are a critical driver of global economy growth and represent 75% of the global workforce and about 50% of the global GDP. SMEs foster inclusion, with 45% of small businesses owned by minorities, and 1/3 of small businesses are women-owned. SMEs have become a top priority for governments and enterprises.Mastercard''s segment strategy focuses on growing core products and developing new innovative solutions to expand product distribution. The successful candidate will partner with Mastercard regional and global stakeholders, along with banks, acquirers, fintechs and other SME service providers, to identify strategic growth opportunities and serve all SMEs through multiple distribution channels.Responsibilities

Distribution Enablement - Diversifying our Go-To-Market channels beyond the traditional (issuers and acquirers) by bringing SME knowledge, insights and expertise in supporting and building relationships around alternative distribution partners (i.e., Government, Digital players like Fintech/Marketplaces/Industry Orgs/Telcos/etc.)In partnership with the regional team, develop strategic business plans for SME Segment Solutions, including rigorous analysis of revenue opportunities and markets to drive growth and open new markets and payment flows.Analyze regional market trends, dynamics, and competition to inform product and go-to-market strategies.Enhance/Develop regional SME Segment Narrative for Executive, account, sales, and product engagements internally and externally.Provide support to the sales teams in pre and after-sale partner meetings with a detailed understanding of product features to identify and implement solutions (in partnership with the Customer Solutions Center and the local product team).Represent the SME strategy and narrative on new distribution customer meetingsDraft and keep current go-to-market materials such as bulletins, sales, and training materials to support new and enhanced products in SME Central HubAssess relevant differentiated bundles for the SME segmentRegional Adaptation and rollout of our new solutions and initiativesOwn the creation of Sales training, collateral and Marketing initiatives to elevate SMEs within the regionRegional and Market Execution Support: for distribution partners’ discussions, RFPs, and external conferencesDistribution and communication of all Thought Leadership/Best Practice SharingNew SME Segment Flows identification to drive increased revenue and help us win new dealsGTM/Rollout support for all new solutions and initiatives.Customer Solution Centers – Ongoing engagement with local and regional Customer Solution Centers teams to ensure the SME strategy is implemented, needs are fulfilled, and bridge the knowledge gaps while ensuring SME KPIs are met.Product knowledge/training through certification, ensuring consistent SME narrative across teams: for SME Product and BD Teams –Drive consistent SME Strategic Narrative across larger teams through training, product certification, and opportunity identification.Design and deliver continuous SME-specific training courses to develop and increase knowledge. Who are key stakeholders outside the card part of banks (large, med, small, etc.)? What are key SME needs?Qualifications

Able to navigate conversations that are both technical and business orientedExcellent writing skills and experience creating training materials, product guides, etc.Able to work independently and with minimal guidanceSelf-motivated and thrives in a fast-paced environment; ready to take on stretch goals.Flexible and creative, able to adapt and thrive in a constantly changing environment with the ability to multitask and adjust to evolving responsibilities.Ability to “storyboard” and develop visually compelling presentations with clear logic and structure.Ability to lead initiatives from start to finish, with excellent time management and organizational skills.Builds cross-functional organizational relationships and ensures establishing an internal network to execute against strategy successfully.Strong customer relationship-building and management skills that results in meeting and managing the demands of our internal and external customers.Experience in financial services and payments with an understanding of competitive offerings and industry trends; international market knowledge/experience; SME banking or SME payment experience a plus.Consulting background is a plus.Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.Job details

Seniority level: AssociateEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustries: Financial Services, IT Services and IT Consulting, and Technology, Information and Internet

#J-18808-Ljbffr