Job Title: Commercial Account Manager (General Commercial)Location: Hybrid (3 days office / 2 days home) - ReadingSalary: Up to £40,000 (DOE)Benefits: Clear progression pathway, autonomy flexible hybrid workingAbout the Company:This is a well-established, entrepreneurially driven brokerage that has scaled significantly in recent years (from £3m to £10m GWP) through organic growth and acquisition. The culture is dynamic, team-focused, and customer-obsessed, with strong backing from a larger insurance group. They offer real autonomy, minimal red tape, and a team ethos where everyone pulls together.Role Summary:You''ll inherit an existing £100k income book of general commercial business. With a light-touch, supportive manager who leads from the front and gives full sign-off authority, this is ideal for someone who thrives on responsibility, technical work, and delivering brilliant customer outcomes. You''ll be stepping into a role with urgency and progression potential - recent hires have already been promoted within months.Key Responsibilities:• Manage a portfolio of commercial clients: Build lasting relationships with a strong service culture• Handle all aspects of renewals and MTAs: Delivering against service-level agreements and hitting retention targets• Identify new business and upsell opportunities: Contribute to the team''s overall GWP growth• Collaborate with account executives and team leads: Ensure client handovers are smooth and service levels are maintained• ..... full job details .....