Description Role PurposeTheVenue Manager will be responsible for leading all day-to-dayoperations within theirvenue. Youwill lead your team, focusing on promoting a culture focused ondelivering an amazing guest experience alongside driving brandprofit andgrowth. Youwill also closely monitor PandL, guest NPS and feedback andfluctuating guest volumes based on break type to ensure the venueand your team are set up for success and we are takingopportunities to improve where we can. Apersonal license is preferred but not essential, but we''re lookingfor someone with bar managerialexperience. Thisis an operational guest facing role and therefore all none-guestfacing tasks and activity will be allocated as time within yourworking week to allow you to spend the majority of your time withinyour venue and with our guests. This rolewill include late nights and weekends, to be apart of our ButlinsLive Music Weekenders. GeneralDuties and Key Accountabilities Accountable for the day-to-dayoperation within your venue Fullresponsibility for the venue, monitoring consistent delivery of aquality guest experience in line with brand/venueguidelines. Ensure all guest feedbackis captured, trends analysed and opportunitiesexplored. Monitor PandL and payrollspend and take action when riskarises. Provides accurate rota''s 3weeks in advance through SAM for all team within the venue andtakes accountability for ensuring the accuracy of closing thesystem. Monitors NPS and takes actionwhere possible ..... full job details .....