Are you a highly organised and detail-oriented individual with a flair for digital content and a passion for customer service? We''re seeking a Freelance Customer Service Assistant to join our team on a part-time basis, ensuring our clients receive exceptional support and their digital packages are delivered seamlessly.This is a fantastic opportunity to work flexibly, providing crucial assistance to our clients and contributing directly to their online presence.Role Overview:Your primary responsibilities will involve:Client Liaising: Connecting with clients post-sale to confirm all package details and set expectations.Content Creation: Designing engaging social media visuals and email header assets using Canva.Article Scheduling: Scheduling QandA articles for clients and providing clear guidance on content requirements.Material Chasing: Proactively following up with clients for any outstanding materials needed to deliver their purchased packages.What We''re Looking For:Availability: Ideally, someone who can commit to 10 hours per week, structured as 2 hours per day, Monday to Friday, to ensure daily client contact.Digital Proficiency: Competent in using Canva for creating social media and email header assets.Organised and Proactive: Excellent organisational skills with a keen eye for detail and a proactive approach to chasing materials and managing deadlines.Communication Skills: Strong written and verbal communication skills for effective client interaction.Start Date: ..... full job details .....