Customer Service AdministratorLocation: ChelmsfordSalary: 28k Position:Two week Rota Monday 7.30am to 5pm or 8am to 5.30pm Tuesday to Thursday 8am to 5pm or 8.30am to 5.30pm Friday 8am to 4.30pm Benefits: Free onsite Parking, Bonus Incentive, Snacks provided in office + more Note: You MUST be able to drive due to office location!Adecco Chelmsford are excited to be working alongside a growing client based close to Chelmsford. We are looking to recruit an experienced customer services executive to join their small and friendly team!Looking for someone with a high standard of written and spoken English, you''ll be outstanding on the phone and able to quickly get to grips with the products and business.Previous experience working in a Customer Service environment is essential. You will need to have good attention to detail, be organised, computer literate and able to work effectively as part of a team.This role will suit a calm and patient individual who has a positive and enthusiastic approach to their work, who thrives off working in a busy environment.Job Responsibilities Processing orders over the phone.Ensure a high level of customer service by telephone, live chat, and email.Advising customers on a range of products.Resolving delivery issues and tactfully dealing with occasional complaints.General administrative tasks.Continually develop and increase product knowledge.Personal SkillsAble to work on own initiative and as part of a team.Experience in complaint ..... full job details .....