Senior Planner Social Housing (Ealing) Location: Ealing Pay: £18.25 per hour We are looking for an experienced Senior Planner to join a busy social housing environment in Ealing, supporting a local authority housing contract.You will be responsible for leading and managing a small planning team of 3 planners, ensuring the efficient scheduling of works, high levels of customer service and strong operational performance. Key responsibilities:Manage, support and develop a team of 3 plannersOversee daily scheduling and allocation of repairs and maintenance worksEnsure appointments are planned efficiently and in line with service level agreementsMonitor workloads, performance and productivity of the planning teamAct as the main point of escalation for complex scheduling or resident issuesWork closely with operational and management teams to support service deliveryProduce reports and contribute to performance reviews Essential requirements:Previous experience in a senior or supervisory planning roleProven experience managing staffBackground within social housing, repairs and maintenance, or property servicesStrong organisational and problem-solving skillsConfident using scheduling and planning systemsAbility to work in a fast-paced, customer-focused environmentThis is an excellent opportunity for an experienced planner looking to step into, or continue in, a leadership role within a social housing setting. ..... full job details .....