2nd Line NOC Engineer Location Redhill, Surrey. Full time on site. £35 37.5k with benefits such as bonus, private health, enhanced pension + more. 4 on, 4 off working pattern. 8-8 shifts (1 week on days, 1 week on nights). This role is working directly for a telecoms service provider, and they are in a continued stage of growth. They are well funded are constantly winning new contracts with both the private and public sector. These are an exciting company with 250+ headcount and offices all over the world. They work across both public and private sectors, supplying connectivity, communication and IT solutions to a range of organisations within the maritime, defence and commercial sectors. You ll be joining a team of 10 in the Redhill office and working in the NOC. You ll be reporting into the head of ops, and at any given time there will be between 6-10 other engineers on your shift. They currently have 6 x 1st line engineers, 3 x 2nd line engineers 2 x 3rd line engineers and of course a team lead. In this role, you ll be working at 2nd line, dealing with any escalation that the first line cannot resolve as well as proactive monitoring of the various systems. Some of the systems here are bespoke so it is not expected that you come in and know everything, meaning we are looking for someone with a solid foundation knowledge and is willing to learn anything they don t already know. You ll be liaising with internal colleagues as well as external customers so that service ..... full job details .....