Summary:The hours for this role are 06:00 - 14:30 (one day finishing at 14:00) Monday - Sunday on a 5 week shift pattern with two days off in lieu.Are you a highly motivated and persistent person? Do you always follow through on your promises? If so, this could be the opportunity for you We want to be the water company people want to be supplied by and want to work for. You''ll take up this crucial role to join our Wholesale Service Desk team as a Technical Advisor. Put simply, we manage the network of pipes, water mains and treatment works that make up our water supply network. Our team helps to solve problems for customers that experience issues with their water supply. This can range from having no water, low pressure, issues with taste or smell and other water supply difficulties. This role is all about remaining calm, listening well and deciding the best action to take. If you can''t solve it first-hand, you''ll liaise with field based technicians who will investigate and do what''s necessary to get the customer''s water supply running as it should. Previous experience in answering the phone to customers is welcomed but not essential. In this friendly, team-spirited environment you can expect plenty of coaching to help you to develop and expand your knowledge. What''s really important is that you bring your enthusiasm to learn and passion to improve at what you do. You''ll get exposure to many colleagues around the business and will gain detailed knowledge of how we ..... full job details .....