Overview

The Pure Gold Company is a rapidly growing physical gold and silver brokerage that has been operating for 10 years with total revenues over £100 million. This role is the face of the company to visitors, and a key support for staff and senior leaders. The office environment emphasizes operational excellence, detail, and seamless client service, in line with the company values: Pursuit of Brilliance, Passionate Curiosity, Thoughtful Respect, Virtuous Choices and Positive Energy. The role offers opportunities for growth within a maturing company.Role and Responsibilities

Act as the professional reception point for the company, greeting clients, visitors, and suppliers with a warm and attentive approachAct as the first point of contact for enquiries, ensuring they are directed or resolved promptlyCreate a welcoming environment in the office, maintaining high standards of presentation and serviceCoordinate hospitality for client meetings and eventsProvide day-to-day support to senior leaders, including diary management, travel booking, and itinerary planningProactively anticipate needs and resolve challenges before they ariseAssist with preparation of documents, agendas, and presentationsCoordinate internal and external meetings with great attention to detailOversee the smooth running of the office environment, including office supplies, equipment, and vendor relationshipsManage mail, deliveries, and courier servicesSupport design, upkeep, and organisation of the workplace to ensure a productive and vibrant atmosphereEnsure compliance with company policies and assist in logging office-related expenses with FinanceUse data such as call volumes to inform office routines and ensure coverage with minimal disruptionAssist with planning and delivery of company days, socials, and client eventsSupport leaders in organising external engagements and hospitalityContribute ideas for enhancing workplace culture and employee experienceProvide ad-hoc support for projects and business initiativesSupport internal communication and coordination across departmentsAssist in designing and developing the new office space to create a vibrant, professional, and productive workplaceRequirements

Minimum of 3 years'' relevant experienceStrong software expertise with Microsoft Office Suite (Word, Excel, Outlook), Teams, SharePoint, OneDrive; ability to use PowerPoint for presentations and Excel for data analysisGood time-management and planning skillsCan-do approach, tenacious, and proactiveAbility to work under pressure and adapt to changing prioritiesA team player who can work on their own initiativeConfident communicator, both verbal and writtenKeen eye for detailExperience as an Office Manager, Receptionist, or in a workplace experience role is desirableSuccessful candidates will be required to undergo onboarding and pre-employment screening before commencing employment. This includes, but is not limited to, credit checks, criminal records checks, sanctions checks, and other relevant background checks. Any offer of employment is conditional upon satisfactory completion of these checks.Benefits and Package

Monday to Friday, 8:30am – 5pm (1-hour lunch break)£30,000 - £32,000 (dependent on experience)Generous pension schemeHybrid working: 3 days in central London office, 2 days working remotely25 days annual leave, plus bank holidays; birthday leavePrivate Healthcare and Health Cash PlanChristmas closing (confirmed annually)Regular Company Days and social activitiesDiscounted gym membershipAccess to Electric vehicle leasing schemeCycle to work schemeGenerous family leave policiesNew office with a vibrant atmosphere located in Central LondonA positive, ambitious, and rewarding cultureSeniority level

Mid-Senior levelEmployment type

Full-timeJob function

AdministrativeIndustries: IT Services and IT Consulting

#J-18808-Ljbffr