We''re looking for an experienced E-commerce IT Manager to join a successful and growing online business based in Birmingham. This is an exciting opportunity for a hands-on IT professional who enjoys leading from the front, improving systems and developing people. You''ll take ownership of the company''s IT infrastructure, ensuring systems remain secure, reliable and fit for purpose while managing and mentoring a 1st/2nd Line Systems Administrator. Working closely with stakeholders across the business, you''ll play a key role in delivering technology improvements that support continued growth.About the candidate We''re looking for an experienced IT Manager with a strong background in e-commerce and a passion for delivering reliable, secure and efficient IT solutions. You''ll have proven experience managing IT infrastructure within a fast-paced business, along with strong knowledge of Microsoft technologies including Microsoft 365, Entra ID, Intune and Windows environments. You''ll be a proactive leader who enjoys taking ownership, driving improvements and developing people. As you''ll be managing and mentoring a 1st/2nd Line Systems Administrator, you''ll have previous experience leading or coaching team members and helping them reach their full potential. Strong problem-solving skills, a hands-on approach and the ability to manage multiple priorities are essential. Experience with networking, cyber security, backup and disaster recovery solutions is expected, while relevant ..... full job details .....