Technical Customer Success Executive
Technical Customer Success ExecutiveBased in Leatherhead with on-site parking and hybrid working option9am to 5.30pm, flexible working hours available 33k to 40k plus 20 days holidays plus BH increasing annually, pension, socials, team lunches, drinks fridge and much more Are you ready to make a significant impact in the digital world? My client is seeking a Technical Customer Success Executive to join their new and fast-growing platform. This role combines account management and technical support, working within an innovative start-up, backed by an established and highly successful digital organisation. This is your chance to join a dynamic team and help partners navigate the exciting journey of digital transformation! You will be at the forefront of my client''s mission, serving as the primary contact for new and live accounts. Your role will be crucial in ensuring smooth onboarding and implementation, making every step of the process seamless and efficient. If you''re passionate about customer success and have a knack for technical guidance, this is the perfect opportunity for you! Key ResponsibilitiesLead Onboarding: Manage the end-to-end implementation process for new clients, ensuring clear timelines and smooth transitions.Technical Guidance: Assist clients in preparing their archives and assets for the platform, guaranteeing high-quality output.Administrative Coordination: Maintain accurate records, manage schedules, and track progress against milestones. You''ll be ..... full job details .....
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