LIFE AT CLAYSWelcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the

sport safe, fun, and accessible for everyone.

As we expand locally and globally, we''re excited to share our love for British charm and competitive gaming with the world. Whether you''re after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences.Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you''re seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you!Weve been named one of the UKs Best Workplaces 2025 by Great Place To Work UK

! Thats right

were all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes.

But dont just take our word for ithere''s what our colleagues have to say about us:You can be yourself here

. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.From day one, the

collaborative and supportive culture

at Clays has been clear. The onboarding process and continuous training show a real commitment to

employee development.Mistakes are stepping stones here,

and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.CLAYS VALUESAt Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. Thats why were

dedicated to creating an inclusive culture

. Different perspectives spark creativity and drive innovation. So, if you''re passionate about making a positive impact, wed love to hear from you!And of course, were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do:SAFE

- Is it Safe?

Safety first. Its our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported.AMAZING EXPERIENCE

- Will it deliver an amazing experience?

We deliver an amazing experience by going above and beyond what''s expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated.LASTING

- Is it lasting? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand.What''s the Gig, you ask?

Summary of position and key attributes

Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in.Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will help you in this role.You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food and Beverage kiosks and support them with placing food and drink orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section.You will be a critical piece of the front-of-house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving people''s competitive spirit and helping them engage with the game.As a Shoot Captain, you should be able to develop a rapport with the guests throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit.DUTIES and RESPONSIBILITIESYour role will include but may not be limited to the following responsibilities;You will be highly competent with our booking systemOn occasion you may run the reception and bookings for the serviceYou will support the events team with group reservationsYou will be crucial to the smooth success of our corporate eventsHandle face to face customer enquiries as well as telephone and email queries in a polite, professional manner.When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food and Beverage service.Able to flex your skills across our multiple front of house rolesSKILLS, DESIRED QUALIFICATIONS and ATTRIBUTESHost or hospitality reception / bookings management preferred but not essentialPrevious food and beverage service experience, restaurant or barAlways looking for opportunities to improve your knowledge and abilitiesPassionate about hospitality and creating amazing experiencesA keen eye for detail with excellent written and verbal communication skillsAbility to build lasting relationships with colleagues and clientsHonest with strong moral principlesTake initiative, can solve problems calmly and work well under pressureSomeone who really enjoys interacting with peopleLove and engage with incredible food and beverageWHAT YOULL GET IN RETURNWe value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £12.50 per hour as well as weekly Tronc service charge distribution.

Other great benefits include:Holiday

: 32 working days holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.Colleague Discounts

: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.Paid Breaks

: We value your time and ensure youre compensated for your breaks.Health Care Cash Plan

: Up to £995 for reclaimable appointments and treatments, and access to a Virtual GP.Career Growth

: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.Celebration Day

: An additional paid day off each year to celebrate something meaningful to you.Parental Leave

: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.Employee Assistance

: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.Volunteer Day

: A paid day off annually to give back to your local community.Birthday Gift

: Choose a special gift to celebrate your birthday.Pension Scheme

: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.Recognition and Incentives

: Enjoy team recognition and rewards through our Shooting Stars programme.Hospitality Discounts

: Access exclusive discounts via Hospitality Rewards.Meals Provided

: Free meals for colleagues working operational shifts.Plus, were certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!

You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

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