BCD Meetings and Events:

Venue Find ConsultantAbout us:At BCD Meetings and Events (BCD MandE), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the worlds most trusted and innovative meetings and events agency, BCD MandE cultivates a culture of people, passion and purpose to drive business forward.Headquartered in Chicago, with locations in 50+ countries across the world, BCD MandEs team of 1,500+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. In the UK we have a team of around 300 located across four BCD offices or remote based.While we cant guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.See what life is about at BCD MandE at

bcdme.com/careers

and

our YouTube channel

https://lnkd.in/gCtyfptAbout the role:We are looking for a

Venue Find Consultant.

This full-time role is at the forefront of client interaction, youll harness your expertise in both international and UK venue sourcing, contracting, and negotiating. Your responsibilities will include understanding client needs for meetings and events, identifying the ideal venue that aligns with their requirements, securing the best prices within budget, and consistently delivering solutions that surpass expectations.If you have a strong background in venue sourcing and a track record of successful negotiations, this role offers the chance to make a significant impact.Interested? Lets explore further.As a

Venue Find Consultant

, you will:Elevate client experiences by providing a proactive, high-quality service. This involves understanding and exceeding customer service expectations, and being proficient in all necessary systems and processes to align with client requirements.Continue to develop your knowledge of

venue destinations through positive engagement with key suppliers, participation in familiarisation trips, destination workshops, and webinars as needed.Collaborate effectively within the team to devise and implement the best solutions for our clients, ensuring they receive comprehensive support throughout their journey with BCD Meetings and Events. This includes working closely with other departments, such as finance, to manage invoicing and financial transactions smoothly and efficiently.Assist the Team Manager as required on various matters including monitoring customer service levels and quality assurance. Also, you will assist with training and development of the consultants by sharing your knowledge and experience.Consistently apply and demonstrate venue and destination knowledge to all customers. Also be willing to constantly develop and expand your

knowledge of the meetings and events industry, with both suppliers and destinations.

Youre good at:Staying up to date with the latest meetings and events venues both within the UK and internationally.Demonstrating a flexible and proactive work ethic, adept at managing multiple priorities and projects. You are resilient under pressure and excel in customer interactions, whether it be via phone, email, or in personUtilising MS Office, especially Excel, and showing proficiency in managing data across various databases.Being motivated to provide the best customer service for each client while developing your own knowledge, skills and experience.Exemplifying our company values in every aspect of your work. You''re a team player focused on collaborative problem-solving, acting with intention, and prioritising the client''s needs and the company''s goals.

You might also have:Previous experience with venue booking systems.Proven negotiating and contracting experience with external suppliers.

Our Benefits for this role:Life Assurance x1 your annual salary23 days holiday plus bank holidaysBirthday day offHoliday Purchase Scheme - allowing up to 5 additional holidays daysDiscounted rates on Hotels and TravelGym and Fitness DiscountsPrivate HealthcarePension SchemeCompany Sick payLifestyle Benefits

You should know:This role is hybrid based with 3 days a week spent in the

London

office.The shift patterns for venue search are

9-5:30, 8:30-5 or 9:30-6 on a rotate basis, with an hours lunch breakYou may be required to travel to attend company meetings / events or familiarisation trips in the UK or OverseasHow to apply:Click apply now to be considered

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