OverviewOn behalf of a leading National Cancer Charity, we are recruiting an

IT Support Engineer

to support the continued development, efficiency, and reliability of their IT and communications systems. This is a crucial position, ensuring staff across the UK have the technical support and infrastructure they need to deliver vital services.

Location:

Hammersmith (Onsite, with UK-wide travel)

Salary:

£37,000 - £41,500 per annum

Employment Type:

Full-time

The RoleAs the IT Engineer, you''ll work closely with the IT Manager to ensure IT systems run smoothly across the organisation. You''ll manage IT support requests, maintain technical infrastructure, liaise with suppliers, and play a key role in ensuring system security and efficiency.

Key Responsibilities

Ensure IT systems, equipment, and services are available and fully functional for all authorised users

Work with external IT providers to maintain system security, software updates, data backups, and virus protection

Support internal phone systems and ensure effective telecoms solutions are in place

Maintain file structures and manage user access rights

Train and support staff in the effective use of IT systems

Coordinate with third-party suppliers and service providers to deliver effective IT services

What We''re Looking For

A relevant professional IT qualification or degree

Proven experience in IT infrastructure support, ideally within the public or third sector

Experience as a Microsoft 365 Admin

Strong technical knowledge of Windows and Mac environments, MS Office, and SQL-based databases

Experience managing external contractors and handling IT projects

Familiarity with VOIP systems, Unix, and networking is highly desirable

Excellent communication skills with a proactive, self-directed approach

Structured induction week and access to learning and development opportunities

Time spent in one of the charity''s unique support centres to understand the impact of your work

Generous annual leave and enhanced sick pay

Workplace pension and independent financial advice

Enhanced maternity pay

Travel loans, cycle scheme, and eye care support

Regular wellbeing initiatives, including access to clinical psychologists and stress management courses

A collaborative and welcoming work environment

This is a permanent opportunity, paying between £37,000 and £41,500 per annum based on experience. If you are interested in this opportunity, please feel to apply.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual''s skills, qualifications and abilities to perform the relevant duties required in a particular role.

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