Are you passionate about delivering outstanding customer experiences? Do you thrive in dynamic environments where your communication skills shine? Are you ready to join a forward-thinking organisation that values your contributions? We are currently looking for a Customer Service Agent to join our vibrant and busy team in Rainham, Greater London. This exciting opportunity allows you to be a key part of a company that prides itself on quality and service excellence in a thriving industry. Hours of Work: full time As a Customer Service Agent, your role will involve providing exceptional support to our customers by handling inquiries, troubleshooting issues with high-end products, and ensuring each customer interaction is positive and productive. You will be the vital link between the organisation and its clients, supporting sales teams and managing customer relationships efficiently. Customer Service Agent Requirements: Minimum of 2 years proven experience in a contact centre or customer service environment Excellent spoken and written English skills Strong attention to detail and proactive problem-solving abilities Ability to handle multiple priorities whilst working under pressure Experience working within a premium or luxury brand (desired) Customer Service Agent Benefits: Competitive salary packages 33 days holiday including Bank Holidays Employee Assistance Programme and Health and Wellbeing support Annual Incentive Plan to reward your hard work Pension Plan and Life ..... full job details .....