Job Description
Customer Service RepresentativeLocation: Sutton, Surrey Hours: Full-Time, 37.5 hours per week, Monday-Friday Salary: Competitive + Excellent Benefits Hybrid Working AvailableAre you passionate about delivering outstanding customer service and providing solutions that make a real difference?We are recruiting for a Customer Service Representative to join a successful and growing international business based in Sutton. This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems, and working within a fast-paced team environment.The RoleAs a Customer Service Representative, you will be the first point of contact for customers, ensuring enquiries are managed professionally and efficiently. You''ll support the end-to-end customer journey, from order processing through to delivery updates, whilst maintaining excellent service standards throughout.This varied role offers the opportunity to work closely with internal departments, suppliers, and customers, helping to ensure a seamless experience and contributing to the overall success of the business.Key ResponsibilitiesCustomer ServiceManaging customer enquiries via phone and emailProcessing orders accurately and efficientlyProviding delivery updates and resolving customer queriesHandling complaints professionally and finding effective solutionsBuilding strong relationships with customers and colleaguesOrder and Supply CoordinationCoordinating orders and liaising with ..... full job details .....
