Job Description
Role: Contract Support OfficerContract Length: 12 MonthsLocation: Liverpool 2 days in the liverpool office a weekEssential Criteria: The technical proficiency of the candidate is the primary engine for the "Capacity Recovery" and "Efficiency" outcomes required by the directorate. By applying these skills, the Practitioner will help remove the reliance on Legacy technology and manual Excel workarounds that currently block operational agility. Contract Lifecycle and Governance: End-to-end oversight of a supplier contract, including key milestone tracking, compliance monitoring, risk mitigation, and leading continuous improvement initiatives to enhance contract performance. Strategic Supplier Relationship Management: Proactive engagement with key suppliers to resolve operational escalations, negotiate terms, drive service delivery improvements, and maintain clear communication channels across all project stages. Workflow Efficiency and Process Improvement: Experience in reviewing administrative workflows and manual processes to identify efficiencies, implement solutions, and eliminate operational waste. AI and Digital Tool Development: Practical experience in using and developing AI tools, automated prompts, or digital solutions to drive continuous improvement and workflow automation. Organisation and Stakeholder Management: Excellent ability to prioritise workloads independently under tight operational deadlines, alongside strong skills in communicating with internal and ..... full job details .....