Job Description
Are you an organised, proactive administrator with a knack for keeping operations running smoothly? We re looking for a Service Coordinator to join a well-established engineering business near Rotherham, supporting their busy service team and helping deliver a first-class experience to customers. The Role As Service Coordinator, you ll play a key role in coordinating service engineers and ensuring the efficient running of the aftermarket department. This is a varied position where no two days are the same, involving scheduling, quoting, order processing, and customer liaison. Key Responsibilities Plan and coordinate daily activities for service engineers Process service contracts, breakdown requests, spares orders, and invoices Prepare and send quotes for parts and labour Maintain databases, spreadsheets, and stock records Prepare and chase new and renewal service contract quotes Handle incoming calls and customer enquiries professionally Schedule contract and urgent visits, liaising with engineers and customers Support sales through telesales and follow-up activity About You We re keen to speak to candidates with: Experience scheduling a team of engineers Excellent communication skills and a professional manner Strong organisational ability and attention to detail A proactive, team-focused approach What s On Offer Competitive salary (dependent on experience) Friendly, supportive working environment ..... full job details .....