Permanent

Technical Support Engineer

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Rise Technical Recruitment

Job Description

Technical Support Engineer / Applications Engineer 25,000 - 38,000 + Bonus + Training + Technical DevelopmentCoventry, West Midlands (Commutable from: Birmingham, Solihull, Nuneaton, Rugby, Leamington Spa, Warwick, Hinckley)Are you a Technical Support Engineer, Applications Engineer or mechanically minded graduate looking to become the go-to technical expert in a business that will train you properly and develop you long term?Do you want an office-based role with real technical variety, customer interaction, and the chance to deepen your product and design knowledge over time?On offer is a permanent position with a well-established UK manufacturer, where you will receive structured onboarding and on-the-job training to build a deep understanding of their products, processes and industry standards. You will become a key part of a specialist technical team, supporting customers and internal stakeholders with advice you can trust.This company design, develop, test and manufacture their products on site and supply into industrial and residential building projects. Due to continued growth and expansion of their product range, they are looking to strengthen their technical support function.In this role you will manage incoming technical enquiries by phone (both pre and post sales enquiries) and email, interpret engineering / architectural drawings, create technical literature and drawings. Pre sales support includes specifying the right product, post sales could include guidance ..... full job details .....