Service Administrator

An opportunity to join a specialist engineering business, coordinating service visits, supporting engineers and keeping customer jobs on track. Are you an organised Service Administrator who enjoys keeping people, schedules and jobs running smoothly? We''re looking for a Service Administrator to support a busy engineering service operation. You''ll organise engineer schedules, liaise with customers, arrange travel and ensure the right information and documentation are in place for jobs to run efficiently. You don''t necessarily need to have worked in exactly the same role before. Experience in service coordination, scheduling, technical administration or supporting a field-based team could all be relevant. The Role You''ll play an important part in keeping engineering service activities organised, supporting field engineers and ensuring customers receive an efficient, professional service. Coordinate and schedule service visits, allocating engineers according to availability, location and job requirements. Manage changing schedules, rearrange appointments and resolve day-to-day issues. Act as a key point of contact for customers, engineers, suppliers and internal teams. Arrange domestic and international travel, including flights, hotels and ferries. Handle customer enquiries, process orders and clarify spare parts requirements. Source technical manuals and ensure engineers have the information they need. Maintain job files, service records, machine contract ..... full job details .....