Are you a passionate communicator with a strong background in events and experiential marketing? As Client Relationship Manager you will be joining a dynamic and experienced team and will play a pivotal role in maintaining and growing client relationships across an exciting and broad portfolio. Are you looking for a role offering 20 hours a week, Monday to Friday and based on site? You will build and maintain strong relationships with new and existing clients, ensuring their satisfaction at every stage. You''ll work closely with Project Managers and the wider team to ensure projects are delivered with excellence, while identifying opportunities for growth and innovation. Key ResponsibilitiesDevelop and nurture long-term relationships with clientsOversee Project Managers'' client interactions to ensure consistent, high-quality communicationUnderstand client goals and objectives to offer tailored, strategic solutionsAct as a key point of contact, providing regular updates and managing expectationsHandle feedback and concerns with empathy and professionalismProactively identify challenges and provide smart, timely solutionsSupport business development through social media, newsletters, and website updatesDrive innovation and brand solutions that organically promote growthTrack account performance and ensure clients receive consistent valueMonitor client projects closely and provide strategic oversightWork hand-in-hand with Project Managers to exceed client expectationsMonitor ..... full job details .....