Overview

ARAG Group are looking for a Business Support Administrator to join our friendly and supportive Claims Department in our Bedwas office. Our Claims Department is at the heart of our market-leading legal expenses insurance provision, and we are looking for individuals who have a passion for providing an excellent service to our customers and business partners. We offer the opportunity of flexible working, with most of our colleagues working from home at least part of the week, and enjoy the comprehensive benefits package we have to offer. The team culture is supportive and focussed on developing one another.The successful candidate will look to provide excellent customer service and administration support to the business. In this entry level role, you can expect to:Responsibilities

Ensure all communication with our customers, colleagues, suppliers or regulatory stakeholders is dealt with in a clear, concise and honest manner whilst ensuring that it remains sensitive and empathetic to the customers, suppliers and businesses partner’s needs.Correspond with customers via telephone and email efficientlyQualifications

Ability to communicate at all levels and build relationships with customers, business partners and colleaguesAbility to work under pressure and adapt to changePrevious experience in an office environment is desirableGood knowledge of Microsoft Office and data entry skillsBenefits

26 days holiday with the option to buy up to a further 5 daysCompany pension scheme with the option to increase contributionsProgressive career pathway and development opportunitiesGroup Income Protection for all employeesGroup Legal Protection for all employeesHealth Cash PlanEuropean Motor Assistance and Home Emergency AssistanceSalary sacrifice benefits including Cycle schemeAccess to our employee discounts hub offering exclusive discounts across thousands of retail partners, including discounted gym memberships at over 3,000 gyms across the UKThe option to join our Sports and Social club which organises discounted events such as theatre visits, wine tasting and shopping tripsIf you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you meet all the criteria listed above.

#J-18808-Ljbffr