The Role at a Glance

Head of PMOCentral London Based 3 Days Per Week / HybridUp to £90,000 plus performance bonus c £99,000 OTEComprehensive Benefits PackageType: Full Time – PermanentServices: Cloud solutions, hybrid working, modern workplace, cyber security, networking, and governance and compliance.About Us

We’re a highly-respected and nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world.Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now seeking an experienced Head of PMO, to lead and provide strategic direction to our project delivery function.Where your expertise will add value

Reporting to the C-suite team, you will bring the expertise of shaping and running a successful project function and your scope will span across all elements; from post-sales to delivery and transition into operations. This will include:Building strong client relationships and managing stakeholder expectationsLeading project delivery using structured methodologiesCoordinating and optimising resource allocationMonitoring and evaluating project performanceDesigning and improving operational processesDeveloping and executing effective communication plansManaging project risks and ensuring complianceOverseeing commercial aspects of project deliveryYour skills and experience you will bring

Proven background in B2B environments, ideally within IT Managed ServicesRecognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)Strong working knowledge of PRINCE2 and Agile governance frameworksExtensive experience in delivering technical projects, within the Microsoft Cloud ecosystemTrack record of evolving, restructuring, and maturing PMO functionsDemonstrable success in leading and developing high-performing teamsSolid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecastingSkilled in producing weekly highlight reports and maintaining accurate project trackingExceptional customer-facing skills, with the ability to lead client negotiations throughout the project lifecycleExperienced in managing project change and securing client approval effectivelyProven ability to coordinate and manage resources across multiple concurrent projectsCompetent in managing conflict, resolving issues, and reforecasting across delivery streamsFluent in spoken and written EnglishAbout You

Professional and confident, able to engage and influence stakeholders at C-levelInspiring and visible leader with a strong presence and excellent public speaking skillsCommercially minded, focused on delivering projects to time, budget, and qualityClear and engaging communicator who builds trust with clients and colleagues alikeStrategic thinker with a proactive approach to planning and risk managementEnergetic, solutions-focused mindset with a strong sense of urgencyHigh level of personal integrity and commitment to ethical standardsResilient, with the ability to learn from setbacks and maintain momentumWhy You’ll Love It Here

This company is all about “team collaboration.” We believe success is built on collaboration and a strong, inclusive culture. You’ll play a pivotal role in shaping that culture whilst driving the business forwards.Ready to make a real impact? Let’s chat!

Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details.If you have any pre-application questions please contact us first quoting the job title and ref. Good luck, Team RR.

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