OverviewThe Role at a Glance:

Head of PMO

Central London Based 3 Days Per Week / Hybrid

Up to £90,000 plus performance bonus c £99,000 OTE

Comprehensive Benefits Package

Type: Full Time - Permanent

Services: Cloud solutions, hybrid working, modern workplace, cyber security, networking, and governance and compliance.

About Us:

We\''re a highly-respected and nimble, London-based IT Managed Services Provider (MSP) with deep expertise in Microsoft technologies. We specialise in delivering exceptional customer experience and mission critical expertise to customers around the world..

Entering an ambitious growth phase, the demands on our Professional Services function have increased and we are now seeking an experienced Head of PMO, to lead and provide strategic direction to our project delivery function.

Where your expertise will add valueReporting to the C-suite team, you will bring the expertise of shaping and running a successful project function and your scope will span across all elements; from post-sales to delivery and transition into operations. This will include:

Building strong client relationships and managing stakeholder expectations

Leading project delivery using structured methodologies

Coordinating and optimising resource allocation

Monitoring and evaluating project performance

Designing and improving operational processes

Developing and executing effective communication plans

Managing project risks and ensuring compliance

Overseeing commercial aspects of project delivery

Your skills and experience you will bring

Proven background in B2B environments, ideally within IT Managed Services

Recognised Project Management qualification (e.g. PRINCE2 Practitioner, PMP, CAPM)

Strong working knowledge of PRINCE2 and Agile governance frameworks

Extensive experience in delivering technical projects, within the Microsoft Cloud ecosystem

Track record of evolving, restructuring, and maturing PMO functions

Demonstrable success in leading and developing high-performing teams

Solid understanding of financial governance across multiple projects, including budget management, invoicing, scope changes, and forecasting

Skilled in producing weekly highlight reports and maintaining accurate project tracking

Exceptional customer-facing skills, with the ability to lead client negotiations throughout the project lifecycle

Experienced in managing project change and securing client approval effectively

Proven ability to coordinate and manage resources across multiple concurrent projects

Competent in managing conflict, resolving issues, and reforecasting across delivery streams

Fluent in spoken and written English

About You

Professional and confident, able to engage and influence stakeholders at C-level

Inspiring and visible leader with a strong presence and excellent public speaking skills

Commercially minded, focused on delivering projects to time, budget, and quality

Clear and engaging communicator who builds trust with clients and colleagues alike

Strategic thinker with a proactive approach to planning and risk management

Energetic, solutions-focused mindset with a strong sense of urgency

High level of personal integrity and commitment to ethical standards

Resilient, with the ability to learn from setbacks and maintain momentum

Why You''ll Love It HereThis company is all about “team collaboration.” We believe success is built on collaboration and a strong, inclusive culture. You\''ll play a pivotal role in shaping that culture whilst driving the business forwards.

Ready to make a real impact? Let\''s chat!

Application notice: We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy and Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title and ref. Good luck, Team RR

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