Job Description
Customer Service CoordinatorPermanent Opportunity Based in Stevenage Monday to Friday 9:00am - 5:00pm 100% Office Based Permanent Salary: 28,000 - 30,000 per annum (depending on experience)Are you passionate about delivering exceptional customer service and building strong client relationships? Do you thrive in a fast-paced environment where no two days are the same?Our client is a prestigious and well-established packaging organisation with an excellent reputation for quality, innovation, and customer satisfaction. Due to continued growth, they are looking to recruit a Customer Service Coordinator to join their friendly and supportive team.The RoleAs a Customer Service Coordinator, you will play a vital role in supporting customers and distributors, ensuring every enquiry and order is managed efficiently from start to finish. You''ll build long-term relationships with customers, identify opportunities to grow existing accounts, and deliver an outstanding customer experience at every stage.Key ResponsibilitiesBuild strong, long-lasting relationships with distributors through proactive and professional communication.Take ownership of customer enquiries and orders, managing them through to successful completion.Process customer orders and quotations accurately within agreed timescales.Recommend suitable products and prepare quotations tailored to customer requirements.Follow up quotations and provide regular feedback to the Customer Service Manager.Identify opportunities to ..... full job details .....