Night Operations Assistant Location: Cranfield Salary: 26,826 Hours: 11pm - 7am 5 out of 7 (Including the occasional weekend) The Opportunity My client is looking for a reliable, proactive and customer-focused Night Operations Assistant to join their team at a busy conference and hospitality venue. This is a varied overnight position combining front desk and reception duties, guest services, security checks and general operational responsibilities. You''ll play an important role in ensuring the safety and comfort of overnight guests while making sure the venue is clean, organised and fully prepared for the following day''s business. The ideal candidate will be someone who enjoys working independently, takes pride in maintaining high standards and is happy to turn their hand to a variety of tasks. Key Responsibilities Carry out regular security checks throughout the building, liaising with security personnel where necessary. Provide a welcoming and professional service to guests and delegates, responding to enquiries and requests throughout the night. Manage front desk operations, including guest check-ins and check-outs, telephone enquiries and reservations. Provide late-night food and beverage service to residents when required. Complete end-of-day financial procedures, including balancing revenue, handling payments and banking procedures. Prepare conference and lecture rooms, restaurants and lounge areas for the following day''s business. Maintain cleanliness and
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